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How user-friendly is Urban Air Mobility?

Urban Air Mobility (UAM) is a future concept enabling autonomous, on-demand, and inner-city transport in passenger drones. Many questions with regard to the operational feasibility are still open. To shed light on some of these questions, the UAM team at Bauhaus Luftfahrt and researchers at TU Munich developed an assessment framework for analysing the user-friendliness of the operational UAM introduction from the passengers’ point of view. Key findings have now been published in a new book chapter, which is part of Springer’s Lecture Notes in Mobility.

The developed framework is based on identified demand and acceptance drivers, derived from a meta-study and in-depth literature reviews of prevailing mode and acceptance studies. Three operational concepts, namely UAM as a Service (UAMaaS), Urban Air Taxi (UAT), and UAM platinum, are introduced and assessed by applying this very framework. Among other findings, the analysis reveals different passenger benefits of each concept. As some operational concepts are aimed to address the mass market, others focus more on specific passenger segments, such as the premium market.

If you are interested in the content of this compendium, please use the following link to access the book:

User-Centric Transport 2

ISBN 978-3-030-38028-1.
April 8th, 2020